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Alert

Coronavirus


Posted on: 17 March 2020

Please see our dedicated coronavirus advice page for business support information and consumer advice about COVID-19 related scams.

We are aiming to minimise disruption to our service, but will be focusing on high-priority consumer and public protection work and will be routinely replying to business support requests by phone or email instead of visits.

Business support

During the coronavirus (COVID-19) outbreak, we recognise that cashflow and keeping your business afloat are major concerns and finding the right information can be a challenge. You can find information and resources to help your business in our guide COVID-19: general advice for businesses. We also have guides on:

For  guidance on restarting your business safely, see the Better Business for All COVID-19 Toolkit.

We are waiving fees for bespoke regulatory advice for all our Devon/Somerset business customers until the end of July so if you would like further advice for your business, please contact us.

For business resilience support and guidance about coronavirus, visit the Heart of the South West Growth Hub COVID-19 support for business.

Consumer information

The outbreak of COVID-19 has seen an increase in scams and doorstep traders who are trying to exploit fear and uncertainty during this difficult time.

Find out about some of the COVID-19 scams to beware of and how to stay safe in our guide Stay home, stay safe, stay scam aware. You can also download and print our Stay home, stay safe, stay scam aware poster to put up in your communities.

You can find more information on how to spot and stay safe from scammers in our guide Scams, rogue traders and doorstep crime.

For more news, information and resources to help you stay safe from COVID-19 scams, see:

We also have consumer guides on the following COVID-19 topics:

More information


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