For consumer advice or to talk to someone about problems you’ve had with a trader or business…
More consumer information
Services and guidance forBusinesses
Designed to meet your business needs
Our paid-for, tailored advice can help you grow and develop your business. By coming to us, you can invest in compliance confidently knowing you’re receiving advice from the experts who enforce the legislation. You can pay for advice through our Primary Authority or Buy With Confidence schemes, or on an hourly basis, allowing you to create a flexible, affordable package to meet your needs.
Business services
Buy With Confidence
Become trading standards approved
Are you a business that customers can trust? Find out more about our approved trader scheme and use our badge of approval to let people know you’re a business consumers can have confidence in.
Devon businesses can extend their Buy With Confidence membership to be part of Made in Devon.
Services and guidance forAgriculture
Supporting farmers and the agriculture industry
Our service covers one of the largest farming regions in the country, with tens of thousands of holdings, a number of slaughterhouses and regular livestock markets and important agricultural events held throughout the year.
As a result, advice, guidance and enforcement on animal health, welfare and disease control legislation is a high priority for us, and we aim to work alongside the agriculture industry to protect the health and welfare of livestock.
Animal disease
Defra Rural Services Helpline
Report a notifiable animal disease
03000 200 301
Services for local authorities
We offer intelligence products, accredited financial investigation and weights and measures services to other local authorities at a competitive price.
Latest news
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Illegal tobacco, vapes and cash seized
Officers from Heart of the South West Trading Standards took part in a major operation to disrupt the sale of illegal tobacco across the region last week. During Thursday and … Continue reading
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Trading standards finds that some ‘nicotine free vapes’ contain nicotine
Vital sampling work carried out by Heart of the South West Trading Standards has lifted the lid on the sale of ‘nicotine free’ vapes across the region which actually contain … Continue reading
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Illegal tobacco and vapes seized in shops across the region
More than £37,000 of illegal tobacco, vapes and cash was seized by our Trading Standards Officers during a recent operation. The five-week operation during January and February saw officers from … Continue reading