For consumer advice or to talk to someone about problems you’ve had with a trader or business…
visit Citizens Advice or call on
0808 223 1133
More consumer information
Bluetongue outbreak – latest situation, how to spot it in your livestock and how to report it.
For consumer advice or to talk to someone about problems you’ve had with a trader or business…
visit Citizens Advice or call on
More consumer information
Designed to meet your business needs
Our paid-for, tailored advice can help you grow and develop your business. By coming to us, you can invest in compliance confidently knowing you’re receiving advice from the experts who enforce the legislation. You can pay for advice through our Primary Authority or Buy With Confidence schemes, or on an hourly basis, allowing you to create a flexible, affordable package to meet your needs.
Become trading standards approved
Are you a business that customers can trust? Find out more about our approved trader scheme and use our badge of approval to let people know you’re a business consumers can have confidence in.
Devon businesses can extend their Buy With Confidence membership to be part of Made in Devon.
Supporting farmers and the agriculture industry
Our service covers one of the largest farming regions in the country, with tens of thousands of holdings, a number of slaughterhouses and regular livestock markets and important agricultural events held throughout the year.
As a result, advice, guidance and enforcement on animal health, welfare and disease control legislation is a high priority for us, and we aim to work alongside the agriculture industry to protect the health and welfare of livestock.
Defra Rural Services Helpline
Report a notifiable animal disease
We offer intelligence products, accredited financial investigation and weights and measures services to other local authorities at a competitive price.
With energy prices set to rise and people on lower incomes possibly worrying about their finances this winter, Trading Standards is reminding people not to be tempted by ‘loan sharks’. … Continue reading
As the temperature begins to drop, Heart of the South West Trading Standards Service is advising people to check their hot water bottles and follow safety guidelines before use this … Continue reading
The owner of a corner shop has been ordered to pay £2,326 after an employee sold a disposable vape to a customer who was under 18. It’s the third prosecution … Continue reading