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More consumer information
Services and guidance forBusinesses
Designed to meet your business needs
Our paid-for, tailored advice can help you grow and develop your business. By coming to us, you can invest in compliance confidently knowing you’re receiving advice from the experts who enforce the legislation. You can pay for advice through our Primary Authority or Buy With Confidence schemes, or on an hourly basis, allowing you to create a flexible, affordable package to meet your needs.
Business services
Buy With Confidence
Become trading standards approved
Are you a business that customers can trust? Find out more about our approved trader scheme and use our badge of approval to let people know you’re a business consumers can have confidence in.
Devon businesses can extend their Buy With Confidence membership to be part of Made in Devon.
Services and guidance forAgriculture
Supporting farmers and the agriculture industry
Our service covers one of the largest farming regions in the country, with tens of thousands of holdings, a number of slaughterhouses and regular livestock markets and important agricultural events held throughout the year.
As a result, advice, guidance and enforcement on animal health, welfare and disease control legislation is a high priority for us, and we aim to work alongside the agriculture industry to protect the health and welfare of livestock.
Animal disease
Defra Rural Services Helpline
Report a notifiable animal disease
03000 200 301
Services for local authorities
We offer intelligence products, accredited financial investigation and weights and measures services to other local authorities at a competitive price.
Latest news
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8 scams to be aware of this Christmas
We’re urging consumers to be on their guard against scams as the festive shopping period gets underway. Here are eight types of scams prevalent at this time of year – … Continue reading
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Most businesses inspected are following fireworks rules
Heart of the South West Trading Standards Service recently inspected 49 businesses and shops across Devon and Somerset to ensure they were following firework safety regulations – and we found … Continue reading
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Exeter carer who acted as a loan shark is given community order
A 47-year-old woman has been given a 12-month community order with 300 hours of unpaid work after admitting acting as a loan shark in the Exeter area. Renita Mendoza lent … Continue reading