For consumer advice or to talk to someone about problems you’ve had with a trader or business…
More consumer information
Services and guidance forBusinesses
Designed to meet your business needs
Our paid-for, tailored advice can help you grow and develop your business. By coming to us, you can invest in compliance confidently knowing you’re receiving advice from the experts who enforce the legislation. You can pay for advice through our Primary Authority or Buy With Confidence schemes, or on an hourly basis, allowing you to create a flexible, affordable package to meet your needs.
Business services
Buy With Confidence
Become trading standards approved
Are you a business that customers can trust? Find out more about our approved trader scheme and use our badge of approval to let people know you’re a business consumers can have confidence in.
Devon businesses can extend their Buy With Confidence membership to be part of Made in Devon.
Services and guidance forAgriculture
Supporting farmers and the agriculture industry
Our service covers one of the largest farming regions in the country, with tens of thousands of holdings, a number of slaughterhouses and regular livestock markets and important agricultural events held throughout the year.
As a result, advice, guidance and enforcement on animal health, welfare and disease control legislation is a high priority for us, and we aim to work alongside the agriculture industry to protect the health and welfare of livestock.
Animal disease
Defra Rural Services Helpline
Report a notifiable animal disease
03000 200 301
Services for local authorities
We offer intelligence products, accredited financial investigation and weights and measures services to other local authorities at a competitive price.
Latest news
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Victims of international postal scam to have money returned
The Heart of the South West Trading Standards Service will be returning thousands of pounds to residents from across the region who were defrauded in an international lottery scam. The … Continue reading
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Trading Standards repeats its warning about loan sharks to Radio Devon
“They call them loan sharks for a reason – they circle when you’re in trouble,” was the warning from a Heart of the South West Trading Standards manager on BBC … Continue reading
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Trading Standards warn of loan sharks as households borrow to meet rising costs
More than a quarter of people are resorting to using credit cards to buy food, and a fifth have borrowed money in order to pay for rising prices, it’s reported. … Continue reading