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More consumer information
Services and guidance for
Businesses
Designed to meet your business needs
Our paid-for, tailored advice can help you grow and develop your business. By coming to us, you can invest in compliance confidently knowing you’re receiving advice from the experts who enforce the legislation. You can pay for advice through our Primary Authority or Buy With Confidence schemes, or on an hourly basis, allowing you to create a flexible, affordable package to meet your needs.
Business services
Buy With Confidence
Become trading standards approved
Are you a business that customers can trust? Find out more about our approved trader scheme and use our badge of approval to let people know you’re a business consumers can have confidence in.
Devon businesses can extend their Buy With Confidence membership to be part of Made in Devon.
Services and guidance for
Agriculture
Supporting farmers and the agriculture industry
Our service covers one of the largest farming regions in the country, with tens of thousands of holdings, a number of slaughterhouses and regular livestock markets and important agricultural events held throughout the year.
As a result, advice, guidance and enforcement on animal health, welfare and disease control legislation is a high priority for us, and we aim to work alongside the agriculture industry to protect the health and welfare of livestock.
Animal disease
Defra Rural Services Helpline
Report a notifiable animal disease
Services for local authorities
We offer intelligence products, accredited financial investigation and weights and measures services to other local authorities at a competitive price.
Latest news
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Counterfeit items seized in joint police and Trading Standards operation
Counterfeit items were seized from high street shops in Plymouth this week by police and Trading Standards officers, tackling organised crime. Heart of the South West Trading Standards and Devon … Continue reading
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Honiton farmer prosecuted for pollution and animal welfare offences
The Heart of the South West Trading Standards Service and the Environment Agency (EA) have prosecuted a Honiton man for allowing appalling animal welfare and environmental conditions to persist at … Continue reading
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Halloween safety warning
With Halloween on 31 October fast approaching, Trading Standards is urging families to prioritise safety when buying costumes, decorations and novelty items. Our service is advising parents to choose well-fitting … Continue reading