For consumer advice or to talk to someone about problems you’ve had with a trader or business…
More consumer information
Services and guidance forBusinesses
Designed to meet your business needs
Our paid-for, tailored advice can help you grow and develop your business. By coming to us, you can invest in compliance confidently knowing you’re receiving advice from the experts who enforce the legislation. You can pay for advice through our Primary Authority or Buy With Confidence schemes, or on an hourly basis, allowing you to create a flexible, affordable package to meet your needs.
Business services
Buy With Confidence
Become trading standards approved
Are you a business that customers can trust? Find out more about our approved trader scheme and use our badge of approval to let people know you’re a business consumers can have confidence in.
Devon businesses can extend their Buy With Confidence membership to be part of Made in Devon.
Services and guidance forAgriculture
Supporting farmers and the agriculture industry
Our service covers one of the largest farming regions in the country, with tens of thousands of holdings, a number of slaughterhouses and regular livestock markets and important agricultural events held throughout the year.
As a result, advice, guidance and enforcement on animal health, welfare and disease control legislation is a high priority for us, and we aim to work alongside the agriculture industry to protect the health and welfare of livestock.
Animal disease
Defra Rural Services Helpline
Report a notifiable animal disease
03000 200 301
Services for local authorities
We offer intelligence products, accredited financial investigation and weights and measures services to other local authorities at a competitive price.
Latest news
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Farmers invited to a free wellbeing and mental health support webinar
Heart of the South West Trading Standards Service commissioned by Devon, Plymouth, Somerset and Torbay councils is holding the next in a series of webinars to promote Mental Health and … Continue reading
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Avian Influenza Prevention Zone declared across Great Britain
Bird flu – Latest situation: Avian influenza prevention zone declared across Great Britain Poultry keepers must take action now to protect their flocks from bird flu this winter. From 5pm … Continue reading
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Trading Standards wins national award for supporting farmers during pandemic
Trading Standards has been nationally acclaimed for a ground-breaking project which focuses on farmers’ mental health and strengthens links with rural communities. The Heart of the South West Trading Standards … Continue reading