For consumer advice or to talk to someone about problems you’ve had with a trader or business…
More consumer information
Services and guidance forBusinesses
Designed to meet your business needs
Our paid-for, tailored advice can help you grow and develop your business. By coming to us, you can invest in compliance confidently knowing you’re receiving advice from the experts who enforce the legislation. You can pay for advice through our Primary Authority or Buy With Confidence schemes, or on an hourly basis, allowing you to create a flexible, affordable package to meet your needs.
Business services
Buy With Confidence
Become trading standards approved
Are you a business that customers can trust? Find out more about our approved trader scheme and use our badge of approval to let people know you’re a business consumers can have confidence in.
Devon businesses can extend their Buy With Confidence membership to be part of Made in Devon.
Services and guidance forAgriculture
Supporting farmers and the agriculture industry
Our service covers one of the largest farming regions in the country, with tens of thousands of holdings, a number of slaughterhouses and regular livestock markets and important agricultural events held throughout the year.
As a result, advice, guidance and enforcement on animal health, welfare and disease control legislation is a high priority for us, and we aim to work alongside the agriculture industry to protect the health and welfare of livestock.
Animal disease
Defra Rural Services Helpline
Report a notifiable animal disease
03000 200 301
Services for local authorities
We offer intelligence products, accredited financial investigation and weights and measures services to other local authorities at a competitive price.
Latest news
-
Plumber who defrauded elderly couple given suspended sentence
A rogue plumbing and heating engineer who ‘preyed’ on an elderly couple, defrauding them of £13,000, has been given a 12-month suspended prison sentence. Gary Coombes, 58, of 20 Quantock … Continue reading
-
Traders reminded to check ID on age-restricted goods
Traders are being reminded that they are putting their livelihoods at risk by not asking for identification when selling age-restricted goods. The warning from Heart of the South West Trading … Continue reading
-
“People really, really need to be on their guard”, warns Trading Standards scams expert
Consumers’ champion, Martin Lewis, has had to repeat his advice for people not to engage with online adverts promoting investments. The Money Saving Expert’s spokesperson reiterated: “Martin NEVER does adverts … Continue reading