For consumer advice or to talk to someone about problems you’ve had with a trader or business…
More consumer information
Services and guidance forBusinesses
Designed to meet your business needs
Our paid-for, tailored advice can help you grow and develop your business. By coming to us, you can invest in compliance confidently knowing you’re receiving advice from the experts who enforce the legislation. You can pay for advice through our Primary Authority or Buy With Confidence schemes, or on an hourly basis, allowing you to create a flexible, affordable package to meet your needs.
Buy With Confidence
Become trading standards approved
Are you a business that customers can trust? Find out more about our approved trader scheme and use our badge of approval to let people know you’re a business consumers can have confidence in.
Services and guidance forAgriculture
Supporting farmers and the agriculture industry
Our service covers one of the largest farming regions in the country, with tens of thousands of holdings, a number of slaughterhouses and regular livestock markets and important agricultural events held throughout the year.
As a result, advice, guidance and enforcement on animal health, welfare and disease control legislation is a high priority for us, and we aim to work alongside the agriculture industry to protect the health and welfare of livestock.
Animal disease
Defra Rural Services Helpline
Report a notifiable animal disease
03000 200 301
Services for local authorities
We offer intelligence products, accredited financial investigation and weights and measures services to other local authorities at a competitive price.
Intelligence | Financial investigators | Weights and measures
Latest news
Rogue stove-fitter from Somerset sentenced
An unqualified rogue stove fitter from Crewkerne who installed an appliance that emitted potentially lethal carbon monoxide whenever it was lit, has been given a suspended four-month prison sentence. At … Continue reading
Shop has licence to sell alcohol revoked following evidence from trading standards
An off licence in Torquay has had its premises licence to sell alcohol revoked because it was not fulfilling one of its licensing objectives, the prevention of crime and disorder. … Continue reading
Doorstep traders sentenced after carrying out illegal work on protected trees
Father and son doorstep traders who carried out unauthorised work on several protected oak trees have been ordered to pay a total of £1,200 in fines and costs. Christopher Hughes, … Continue reading