Citizens Advice can provide free, confidential and independent advice to help you with a problem you may be having with a trader or business. Visit Citizens Advice or call on
0808 223 1133
We are unable to advise on consumer issues directly but Citizens Advice refers complex or urgent enquiries, and those requiring further action, back to us. We can only deal with the criminal aspect of any problem, which may mean you will have to take civil action if, for example, you believe a trader owes you compensation.