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Consumer news

See us at Devon County Show

Our Trading Standards Farming Partnership and business support teams will be at Devon County Show this weekend, from Thursday 30 June to Saturday 2 July. You can find our business … Continue reading

Trading Standards’ warning as rogue builder complaints hit two a day

Homeowners across Devon, Plymouth, Somerset and Torbay are being warned by Trading Standards to be alert following concerns that increasing numbers of people are being duped by rogue builders. In … Continue reading

Poultry owners reminded to take ‘measures’ to reduce risk of spreading bird flu

The Heart of the South West Trading Standards Service is reminding all keepers of poultry that they are legally required to take measures to reduce the risk of bird flu … Continue reading

Partner of solar-panel fraudster gets suspended sentence

The accomplice and partner of a businessman who headed up a solar panel scam has received a 12-month suspended prison sentence. At Exeter Crown Court today (Thursday 7 April) Paula … Continue reading

Businessman jailed for 30 months in solar panel scam

People across the South West, including Devon, were scammed when buying solar panels – and now a businessman has been sentenced to 30 months in jail and banned from being … Continue reading

Check it’s all ok, before you drive away

A significant change in people’s driving needs as a result of the COVID-19 pandemic and ongoing new car production shortages saw the used-vehicle market grow by over 10% last year, … Continue reading

Consumer Rights Day – learn how to shield yourself online

Almost nine out of 10 UK consumers have, at some point, bought something online – and now, on World Consumer Rights Day, Heart of the South West Trading Standards is … Continue reading

Trading Standards warning over NHS Test and Trace text scam

Heart of the South West Trading Standards Service is warning residents of a series of scam text messages claiming to be from NHS Test and Trace. One of the texts … Continue reading

Trading Standards urges safe giving to support Ukraine

If you are one of the thousands rallying to help the Ukrainian people in their time of need, Heart of the South West Trading Standards is advising you to follow … Continue reading

If your home has been damaged by the storms ‘beware of cold callers’

Trading Standards is urging householders, particularly the elderly and vulnerable, to be on their guard for rogue traders who might try to cash in on the damage caused by recent … Continue reading