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Consumers

Consumer advice guides


There are many different problems you may face as a consumer when dealing with traders or businesses, and many areas where it may be useful to know your rights.

Below you can find our guides on some of the most common areas of consumer concern, offering advice on your rights as well as what you should do if things go wrong.

Guides

Problems with goods

  • View guidance documents

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Problems with services

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Problems with cars

  • View guidance documents

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Other problems

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If you are in a dispute

  • View guidance documents

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