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Guidance for

We know trading standards regulations can be complex, but understanding and following them is essential for your business to succeed.

Our Trading Standards officers are here to help, by providing tailored services to help you develop your business and comply with regulations. By using our services, you can invest in compliance confidently knowing you’re receiving expert advice and support from those who enforce the legislation.

In this section, you can find information about our paid-for business services as well as free advice in our online guides to get you started.

For UK Transition hints, tips and toolkits for your business, visit Heart of the South West Growth Hub UK Transition.

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Tailored services

Designed to meet your business needs

Our paid-for, tailored advice can help you grow and develop your business. By coming to us, you can invest in compliance confidently knowing you’re receiving advice from the experts who enforce the legislation.

You can pay for advice through our Primary Authority or Buy With Confidence schemes, or on an hourly basis.

Contact us for more information

Primary Authority

Primary Authority is a government scheme offering tailored advice on complying with regulations that other local regulators must respect.


Information on applications for licences for supplying and keeping a range of products including explosives, fireworks and petroleum.

Weights and measures

If you have weights or measuring scales that require testing or calibration or need to organise equipment verification, we can help.

Heart of the South West Growth Hub

Contact the Heart of the South West Growth Hub for independent diagnosis and referrals to existing business support services to help your business grow and develop.

Buy With Confidence

Become Trading Standards approved

Are you a business that customers can trust? Find out more about our approved trader scheme and use our badge of approval to let people know you’re a business consumers can have confidence in.

Devon businesses can extend their Buy With Confidence membership to be part of Made in Devon.

Add your business

Help with trading legally and responsibly

Consumer rights and fair trading

The law can be a complex place, so take a look at our guidance documents covering a wide range of common issues.

More advice and guidance

Food law

Helping you to ensure food sold is safe, properly labelled and within the law.

Product safety

If you produce, import or distribute any goods, they must be safe for the consumer.

Cyber crime

Helping you to protect your business from fraud and online crime.

Age restricted products

Make sure you know exactly which products are age restricted in the UK.

Staff training

We offer bespoke staff training packages on trading standards matters at a competitive rate.

Hot tub safety

Hot tub safety webinars and toolkit for accommodation providers.

New businesses

Are you a new business or taking over an existing business?

Take a look at our advice about what you should consider

Get free advice