Guidance forBusinesses
We know trading standards regulations can be complex, but understanding and following them is essential for your business to succeed.
Our Trading Standards officers are here to help, by providing tailored services to help you develop your business and comply with regulations. By using our services, you can invest in compliance confidently knowing you’re receiving expert advice and support from those who enforce the legislation.
In this section, you can find information about our paid-for business services as well as free advice in our online guides to get you started.
For UK Transition hints, tips and toolkits for your business, visit Heart of the South West Growth Hub UK Transition.
Latest business news
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Rogue builder from Tiverton jailed
A rogue builder from Tiverton has been sentenced to 27 months in prison, the majority of which was for fraudulent trading. Lee Brent Butler, 40, of Gale Way in Tiverton, … Continue reading
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Almost £60,000 of illegal tobacco seized
Illegal tobacco worth almost £60,000 has been confiscated from retailers across the region following a series of operations. Led by Devon, Plymouth, Somerset and Torbay Trading Standards and supported by … Continue reading
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Book now for free farmers’ wellbeing webinar
Devon, Plymouth, Somerset and Torbay Trading Standards is holding a webinar to promote wellbeing in the farming community on Thursday 22 July. The pandemic and Brexit have put huge pressure … Continue reading
Tailored services
Designed to meet your business needs
Our paid-for, tailored advice can help you grow and develop your business. By coming to us, you can invest in compliance confidently knowing you’re receiving advice from the experts who enforce the legislation.
You can pay for advice through our Primary Authority or Buy With Confidence schemes, or on an hourly basis.
Primary Authority partnership
Primary Authority is a government scheme offering tailored advice on complying with regulations that other local regulators must respect.
Licensing
Information on applications for licences for supplying and keeping a range of products including explosives, fireworks and petroleum.
Weights and measures
If you have weights or measuring scales that require testing or calibration or need to organise equipment verification, we can help.
Heart of the South West Growth Hub
Contact the Heart of the South West Growth Hub for independent diagnosis and referrals to existing business support services to help your business grow and develop.
Buy With Confidence
Become Trading Standards approved
Are you a business that customers can trust? Find out more about our approved trader scheme and use our badge of approval to let people know you’re a business consumers can have confidence in.
Devon businesses can extend their Buy With Confidence membership to be part of Made in Devon.
Help with trading legally and responsibly
Consumer rights and fair trading
The law can be a complex place, so take a look at our guidance documents covering a wide range of common issues.
More advice and guidance
Food law
Helping you to ensure food sold is safe, properly labelled and within the law.
Product safety
If you produce, import or distribute any goods, they must be safe for the consumer.
Cyber crime
Helping you to protect your business from fraud and online crime.
Age restricted products
Make sure you know exactly which products are age restricted in the UK.
New businesses
Are you a new business or taking over an existing business?