Guidance forBusinesses
We know trading standards regulations can be complex, but understanding and following them is essential for your business to succeed.
Our Trading Standards officers are here to help, by providing tailored services to help you develop your business and comply with regulations. By using our services, you can invest in compliance confidently knowing you’re receiving expert advice and support from those who enforce the legislation.
In this section, you can find information about our paid-for business services as well as free advice in our online guides to get you started.
For UK Transition hints, tips and toolkits for your business, visit Heart of the South West Growth Hub UK Transition.
Latest business news
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Trading Standards and police join forces to tackle illegal vape sales
Illegal vapes with a street value of approximately £7,400 worth has been seized from a store in Plymouth following an operation by Trading Standards and Devon and Cornwall Police. Heart … Continue reading
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Illegal tobacco seller closed
A store in Tiverton has been closed for up to three months for selling illegal tobacco. The closure order, for the retailer ‘Smoke’ in Bampton Street, was granted by North … Continue reading
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Trading Standards’ warning as rogue builder complaints hit two a day
Homeowners across Devon, Plymouth, Somerset and Torbay are being warned by Trading Standards to be alert following concerns that increasing numbers of people are being duped by rogue builders. In … Continue reading
Tailored services
Designed to meet your business needs
Our paid-for, tailored advice can help you grow and develop your business. By coming to us, you can invest in compliance confidently knowing you’re receiving advice from the experts who enforce the legislation.
You can pay for advice through our Primary Authority or Buy With Confidence schemes, or on an hourly basis.
Primary Authority
Primary Authority is a government scheme offering tailored advice on complying with regulations that other local regulators must respect.
Licensing
Information on applications for licences for supplying and keeping a range of products including explosives, fireworks and petroleum.
Weights and measures
If you have weights or measuring scales that require testing or calibration or need to organise equipment verification, we can help.
Heart of the South West Growth Hub
Contact the Heart of the South West Growth Hub for independent diagnosis and referrals to existing business support services to help your business grow and develop.
Buy With Confidence
Become Trading Standards approved
Are you a business that customers can trust? Find out more about our approved trader scheme and use our badge of approval to let people know you’re a business consumers can have confidence in.
Devon businesses can extend their Buy With Confidence membership to be part of Made in Devon.
Help with trading legally and responsibly
Consumer rights and fair trading
The law can be a complex place, so take a look at our guidance documents covering a wide range of common issues.
More advice and guidance
Food law
Helping you to ensure food sold is safe, properly labelled and within the law.
Product safety
If you produce, import or distribute any goods, they must be safe for the consumer.
Cyber crime
Helping you to protect your business from fraud and online crime.
Age restricted products
Make sure you know exactly which products are age restricted in the UK.
COVID-19 business support
Visit Heart of the South West Growth Hub to find out about COVID-19 business support.
Hot tub safety
Hot tub safety webinars and toolkit for accommodation providers.
New businesses
Are you a new business or taking over an existing business?