Consumer safety is one of our priorities. We work to ensure all products offered for sale in Devon, Somerset and Torbay are safe and any hazards are correctly labelled.
If you are concerned about the safety of a product, or you have found a dangerous fault in something you have bought, stop using it immediately and contact the Citizens Advice consumer helpline for advice. They will pass your complaint on to us, and if appropriate we will investigate and take action.
You can find extensive advice on home and product safety on the RoSPA website.
Occasionally unsafe products get into the market. When they are identified, a product recall is issued. View the latest recalls here.
- Product safety: an overview – our consumer advice guide
- Buy Wise Be Safe – advice when buying equipment for the under-fives and on its safe use
- Electrical Safety First – guides and advice on using electricity safely
- Register My Appliance – register appliances to hear about safety repairs or recalls