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Consumers

Scams, rogue traders and doorstep crime


If you are a victim of a scam, report it to Action Fraud.

If a rogue trader or doorstep criminal is on your property now, call the police on 999 straight away.

If you think a rogue trader or doorstep criminal is in your area, call the police on 101.

Hundreds of people every year across the south west fall victim to rogue traders and scammers – from doorstep sellers to cyber criminals – all of whom have the single aim of stealing your money. Anyone can be a victim, so don’t be embarrassed if it happens to you, it’s vital you speak out.

Scams

The best way to protect yourself from scams and rogue traders is to learn how to spot them and what to do if you come across them. A good place to start is the Little Book of Big Scams from Devon & Cornwall Police.

Online scams

The are lots of simple and secure online behaviours you can adopt to help protect yourself from online scams.

Get Safe Online provides comprehensive and easy-to-understand information on online safety and The Cyber Aware campaign gives the public the advice they need to protect themselves from cyber criminals.

For more advice about scams, see Citizens Advice – Scams.

Rogue traders and doorstep crime

We work in partnership with the police to combat doorstep crime and lots of good information and advice can be found at Devon & Cornwall Police – Doorstep crime.

Trading Standards South West have produced a ScamWise advice booklet containing advice to help you spot a potential scam and avoid becoming the victim of a rogue trader.

More information



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