About Us

s

tsconnect-no-background-300x81Devon, Somerset and Torbay Trading Standards helps to maintain an environment in which local businesses can compete on equal terms and the safety and economic interests of consumers are not compromised by unfair or illegal trading practices.

We use a range of techniques, including educating both consumers and businesses on their rights and obligations. The Service fulfils a number of the statutory obligations of the local authorities and carries out certain enforcement responsibilities.

Following the merger between Somerset and Devon’s Trading Standards services in 2013 and Torbay Trading Standards in 2017, the Service now covers both counties, with a fully shared operation comprising staff from both authorities and offices in both counties. The Joint Service allows significant cost savings while maintaining frontline services at a time of public service cuts, as well as a pooling of expertise from both Somerset and Devon to form a stronger service overall.

Service Plans, Governance & Policies

Trading Standards’ responsibilities range across areas such as counterfeit goods, farm animal movements, ensuring weights and measures are accurate, animal disease control and product safety. You can find out more about what we do and how we’ve committed ourselves to do it in this section.

About Devon, Somerset and Torbay Trading Standards

What exactly is Trading Standards? It’s a question we get asked a lot. We’ve produced an FAQ covering some of the most asked questions about the service, including the areas we cover, how we deal with businesses and consumers, how you can find out more about your rights and lots more. Take a look.

Our Remit – Services We Can & Cannot Provide

Sometimes what people think Trading Standards is for doesn’t precisely match what we are here to do. This page lets you know exactly what services we provide, and those which unfortunately we can’t. Find out more about Our Remit.