We realise that understanding and complying with legislation can seem daunting, especially if you’re a small business owner. However it is important to know what laws you need to follow as a trader. After all, a customer is unlikely to come back if they think they were treated badly due to a business not knowing its rights and obligations.

Trading Standards is here to help, as we’re happy to advise businesses on what they need to do to comply with legislation, whether it’s on how to deal with age-restricted products or any other area of trading law. Trading Standards isn’t just about trying to catch businesses out when they get something wrong, it’s about helping you get it right the first time. Even if something isn’t quite correct, we’re more likely to give you time to sort it out than prosecute, so get in touch or browse through our online guidance for businesses.

Understand Your Rights And Responsibilities

From selling a used vehicle to how to label your sandwiches, we have advice to cover all types of commonly asked questions, along with information about scams you might face and lots more. Find out more.

Weights and Measures

Do you have weights or measuring scales that require testing or calibration? Need to organise equipment verification? Want to find a public weighbridge? The Devon, Somerset & Torbay Trading Standards Metrology Lab can help!

Registration and Licensing

Find information on applications for licenses for supplying and keeping a range of products including poisons, fireworks, petroleum, LPG and diesel. We also have advice on obtaining a credit licence. Find out more.

Buy with Confidence

Are you a business that customers can trust? Find out more about our Good Trader Scheme and use our badge of approval to let people know you’re a business consumers can have confidence in.

Primary Authority Partnerships

If you are a larger business and/or deal in an area that has complex legislative compliance considerations, you may wish to consider a Primary Authority Partnership. This is particularly worth thinking about if you deal across multiple Trading Standards Authority areas, but want a single point of contact for advice and help. Find out more.

Contact Us

We’re here to help businesses get it right and keep their customers happy, so get in touch.