Understanding Your Rights and Responsibilities
Business-to-Business Contracts: Your Rights
Devon & Somerset Trading Standards can offer advice on business-to-business contracts for the supply of products, as well as contracts where businesses need help with an agreement they have entered into with a consumer. The law treats business-to-business contracts differently than it does business-to-consumer contracts. These differences include the following:
Distance Selling & Doorstep Selling Regulations
Businesses do not get cooling off periods when signing up to contracts at home, on business premises or at a distance. Unless the contract you have with the company you are purchasing the product from states you have a cooling off period, you will not have one.
A large proportion of the legislation relating to unfair terms either do not apply in a business-to-business contract or only applies at the discretion of the court. It is always important therefore to check your terms and conditions prior to signing up to a contract.
Sale of Goods Act & Supply of Goods and Services Act
Most of the Sale of Goods Act and the Supply of Goods and Services Act, which provides the buyer with rights in cases of faulty goods, mis-described goods or substandard services, also applies to business-to-business contracts.
However, bear in mind that liability may be limited or excluded by the terms and conditions of a business-to-business contract.
Consumer Credit Act
The Consumer Credit Act does not apply to an offer or supply of credit to limited companies, however it does apply to contracts entered into by sole traders and partnerships.
If you have purchased an item or service for your own personal use or enjoyment which is not connected to your business, please visit our Consumer Pages.
If you are a business and have any questions, please do not hesitate to get in touch.