Consumers

Consumer and Product Safety

The safety of consumers is one of Trading Standards’ paramount concerns. We work tirelessly to try and ensure that all the products offered for sale within the two counties are safe and that any hazards are correctly labelled.

If you have any concerns about the safety of a product or if a product you have bought has revealed a dangerous fault, STOP USING IT and contact the Citizens Advice Consumer Service, who will be able to give you advice. They will also pass your complaint onto us, and if appropriate we will investigate and take action.

More Information, Advice, Guidance and help are on the following pages