Understanding Your Rights
A savvy consumer is an informed consumer. In this section you’ll be able to find information about your rights in all manner of situations.
You shouldn’t wait until you have problem, as knowing your rights and the shady practices to watch out for can help ensure you avoid issues before they happen. Particularly with scams, con artists are adept at making themselves sound reasonable and as if they’re offering a good deal, but if you know the warning signs and the right questions to ask, hopefully you won’t fall for a rip-off.
Our Consumer Advice Leaflets are kept up to date and cover all sorts of situations, from faulty goods to the difference between your rights when buying at home and buying in a shop. You can also find out about Scams, Rogue Traders, Doorstep Crime and plenty more.