Understanding Your Rights

Consumer Advice Leaflets

There are many different problems you may face when dealing with traders or businesses, and many areas where it may be useful to know your rights. Below you can find links to up to date leaflets on some of the most common areas of consumer concern, offering advice on your rights as well as what you should do if things go wrong.

Problems With Goods

Problems With Services

Problems With Cars

Other Problems

If You Are In A Dispute