Understanding Your Rights

Young Consumers

Are you under 21? Do you want to know your legal rights? Do you want to have a say in what Trading Standards does for Devon, Somerset and Torbay?

Find out about the latest consumer news and have your say. Sign up for tsconnect, a FREE newsletter delivered straight to your inbox. This e-zine is packed full of information on your rights, the latest scams and product recalls. PLUS opportunities to give us your opinion.


If you are a teacher who wants to give your pupils knowledge about consumer rights, you can find out more about how we can help here.

My Rights

If you’re looking for info on a consumer issue, check out our Consumer Advice Leaflets, which can help you with everything from your rights when buying online to purchasing your first car.

Fake Goods & IP Theft

We know that it can be tempting to buy fake Nike trainers or download the latest movies from the internet for free. However this is illegal and may have repercussions you never thought of, such as funding organised crime, jeopardising the making of the movies that you enjoy or even being hazardous to your health. Find out more about that here.

How To Avoid Scams

It’s an unfortunate thing, but there are people out there who want to scam you. Many of them target young people, thinking that they’re easy prey. However if you know what to look out for you can avoid falling for cons. It can be as simple as knowing how to guard your personal details on Facebook, or realising when someone is offering you something that’s too good to be true. Take a look at our Scams, Rogue Traders & Doorstep Crime section for all the info you need to make sure you don’t get conned.

Want to know what a Trading Standards Officer actually does?

If you would like to know more about a typical day in the life of a Trading Standards officer – from investigating complaints to checking animal welfare – read our Officer Diaries.