Although Trading Standards officers no longer deal directly with consumer complaints (if you have an issue, please contact the Citizens Advice Consumer Service), we still believe that best way a consumer can protect themselves is through education. So we set up our tsconnect initiative to help achieve this through this website, our newsletter and social media.

To stay up to date:

Subscribe to our newsletter. Read latest version (October 2017)

Follow us on Facebook and Twitter.

tsconnect helps Devon, Somerset and Torbay Trading Standards Service to:

  • Empower you – if you know your rights, you are less likely to become the next victims of scammers and rogue traders
  • Show you where to seek advice and support – many people don’t know they can contact Citizens Advice Consumer Service for professional consumer advice at the cost of a local call
  • Support our Buy With Confidence approved businesses
  • Keep consumers and business up to date with the latest legislative changes and service news

A History Of Trading Standards

If you are interested in how the modern Trading Standards service developed, take a look at this brief history of how Weights & Measure Inspectors have become the diverse enforcement body of today by clicking here.

A Day In The Life Of A Trading Standards Officer

What does a Trading Standards Officer actually do? Take a look at our officer diaries.

tsconnect For Your Use

If you produce your own newsletters we are happy for you to use articles and factsheets from tsconnect – just reference Devon, Somerset and Torbay Trading Standards and please don’t amend content.