Below you’ll find guides covering various areas of business and many of the common issues companies face when trying to ensure they comply with trading law.
If, after taking a look through the guides, you feel that you still need more help or advice, then why not get in touch with us. Find out more about the paid-for, tailored advice service we are able to offer to businesses.
Create your own advice pack
If you would like to create a pack of guides relevant to your business, you can do this by simply answering a few questions about what your company does. These packs are particularly useful for retail sales, food sales, and farming standards. Create your pack now.
Consumer rights (including selling methods)
- View guidance documents
- Accurate descriptions
- Consumer contracts: distance sales
- Consumer contracts: off-premises sales
- Consumer contracts: on-premises sales
- Digital content
- Landlords, letting agents and property management
- Mixed contracts
- One-day and occasional sales
- Package travel and holidays
- Protection from unfair trading (consumers’ rights of redress)
- Protection from unfair trading (criminal law)
- Returns policies
- Selling and supplying goods
- Supplying services
- Unfair contract terms
Fair trading (including pricing)
- View guidance documents
- Accurate descriptions
- Antiques and antiquities
- Business-to-business marketing
- Car boot sales
- Company and business names
- Consumer contracts: distance sales
- Consumer contracts: general
- Consumer contracts: off-premises sales
- Consumer contracts: on-premises sales
- Delivery charges
- Digital content
- Displaying prices in hotels etc
- Environmental (‘green’) claims
- Herbal medicine and health food shops
- Internet auction sites and marketplaces
- Labelling of footwear
- Labelling of textiles
- Landlords, letting agents and property management
- Membership logos and claims of approval
- Mileage of used vehicles
- Motor vehicle servicing and repairs
- One-day and occasional sales
- Online sales of age-restricted products
- Package travel and holidays
- Payment surcharges
- Property descriptions: sale or let
- Protection from unfair trading (consumers’ rights of redress)
- Protection from unfair trading (criminal law)
- Providing price information
- Returns policies
- Reviews and endorsements
- Sale and resale of tickets
- Selling alcohol in licensed premises
- Selling and supplying goods
- Selling used vehicles
- Supplying services
- Unfair contract terms
Food
- View guidance documents
- Alcoholic beverages and alcohol in food
- Alcoholic beverages, spirits and food
- Colours and other additives in food
- Composition of products containing meat
- Date and lot marking of prepacked food
- Disposal of surplus food
- Egg producers selling directly to consumers
- Food allergens and intolerance
- Food contact materials
- Food hygiene for farmers and growers
- Food labelling for caterers
- Food sampling by authorised officers
- Genetically modified foods
- High fat, sugar or salt (less healthy) foods
- Imported feed and food controls
- Jam and similar products
- Labelling and describing organic food
- Labelling of beef
- Labelling of fish
- Labelling of fruit and vegetables
- Labelling of meat and products containing meat
- Labelling of meat: country of origin
- Labelling of non-prepacked foods
- Labelling of prepacked foods: QUID
- Labelling of prepacked foods: general
- Labelling of prepacked foods: ingredients list
- Labelling of prepacked foods: nutrition declaration
- Labelling of prepacked foods: product name
- Labelling of prepacked-for-direct-sale-foods
- Labelling of sweets
- Language requirements for food labelling
- Novel foods (including CBD and hemp)
- Nutrition and health claims
- Refill shops
- Retail sale and labelling of eggs
- Sandwich labelling
- Small bakers and average weight
- Weighing and measuring fish
- Weighing and measuring fruit and vegetables
- Weighing and measuring meat
Safety
- View guidance documents
- Batteries
- Candles, diffusers, oil heaters, etc
- Construction products
- Cosmetic products
- E-bikes and e-scooters
- Electrical equipment
- Food imitations
- General product safety: distributors
- General product safety: producers
- Goods in rented accommodation
- Jewellery safety: metal content
- Leather goods
- Mini motos, off-road vehicles, etc
- New and second-hand prams and pushchairs
- New nightwear
- New upholstered furniture: fire safety
- Novelty, decorative and ornamental giftware
- Part-worn tyres
- Product safety: due diligence
- Recreational craft (boats etc)
- Refill shops
- Second-hand electrical goods
- Second-hand gas cooking appliances
- Second-hand upholstered furniture: fire safety
- Toys
- Unsafe goods: liability
Weights and measures
- View guidance documents
- Packaged goods: average quantity
- Providing price information
- Refill shops
- Selling alcohol in licensed premises
- Selling petrol and diesel from forecourts
- Selling solid fuel and wood fuel
- Small bakers and average weight
- The sale and delivery of oil and gas
- Units of measurement
- Weighing and measuring fish
- Weighing and measuring fruit and vegetables
- Weighing and measuring meat
- Weighing equipment for legal use
Age restricted products
- View guidance documents
- Aerosol spray paints
- Alcohol: age restrictions
- Botox and cosmetic fillers
- Cigarette lighter refills
- Crossbows, air weapons and imitation firearms
- Fireworks: age restrictions
- Fireworks: storage and supply
- Knives, other bladed items and corrosive substances
- Online sales of age-restricted products
- Sunbeds
- Tobacco and vapes
- Tobacco, vapes, etc: packaging, labelling and advertising
- Video recordings and games for sale and hire
Animal health and welfare
- View guidance documents
- African horse sickness
- Animal gatherings
- Anthrax
- Avian influenza (bird flu)
- BSE testing of cattle
- Bluetongue
- Bovine tuberculosis
- Bovine viral diarrhoea
- Buying and selling livestock
- Calves at market
- Casualty slaughter for farmers and hauliers
- Cattle identification
- Cattle keepers and livestock shows
- Cattle that have been refused passports
- Classical swine fever
- Cleansing and disinfection of vehicles
- Contingency planning for livestock diseases
- Deer carcase and offal disposal
- Disposal of surplus food
- Exporting animals
- Fallen stock and the disposal of animal by-products
- Farm animal transport journey times
- Feed hygiene for farmers and growers
- Feed hygiene for transporters and hauliers
- Food chain information
- Food hygiene for farmers and growers
- Foot-and-mouth disease
- Goats: identification, records and movement
- Home slaughter for private consumption
- Horse passports
- Humane disposal of infant calves
- Identification and movement of pigs
- Imported feed and food controls
- Importing animals
- Keeping pet pigs
- Keeping veterinary medicine records
- Licensing of animal activities
- Livestock markets
- Livestock transport vehicles
- Manufacturing your own pet foods
- Mixing feed on-farm
- Poultry at markets: handling and transport
- Rabies
- Registration and records of poultry
- Responsible animal / pet ownership
- Retail sale of pet food
- Schmallenberg virus
- Sheep scab
- Sheep: identification, records and movement
- Supplying surplus food and co-products as feed
- Transporting livestock by road: paperwork
- Welfare of animals during transport
- Welfare of horses at markets etc
Miscellaneous
- View guidance documents
- Aerosol spray paints
- Alcohol: age restrictions
- Am I in business?
- Botox and cosmetic fillers
- Cigarette lighter refills
- Company and business names
- Composition and use of packaging
- Credit and other financial matters
- Crossbows, air weapons and imitation firearms
- Energy Performance Certificates
- Energy efficiency of rented property: domestic
- Energy efficiency of rented property: non-domestic
- Energy rating information
- Environmental (‘green’) claims
- Fireworks: storage and supply
- Hallmarking
- Herbal medicine and health food shops
- Intellectual property
- Knives, other bladed items and corrosive substances
- Membership logos and claims of approval
- Novel foods (including CBD and hemp)
- Payment surcharges
- Primary Authority
- Protection from unfair trading (criminal law)
- Retail sale of pet food
- Single-use carrier bags
- Sunbeds
- Tobacco and vapes
- Tobacco, vapes, etc: packaging, labelling and advertising
- Trading Standards: powers, enforcement and penalties