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Case Studies


“An excellent, knowledgeable and helpful service” Devon-based SteriFeed explain why they formed a Primary Authority partnership with us and how they find our service. “The brand name SteriFeed has been … Continue reading

Moo Free

“We’ve found the knowledge and experience invaluable” Dairy-free, vegan confectionary maker Moo Free has been a Primary Authority partner of Heart of the South West Trading Standards Service since 2018. … Continue reading

Tideford Organics

Primary Authority “gives you peace of mind” Well-recognised Totnes-based food manufacturer Tideford Organics has been a Primary Authority partner of ours since 2018 – and before that was one of … Continue reading

Surfing Cow Ice Cream

“Having a partnership has allowed us to be confident whilst we’re expanding”. Surfing Cow Ice Cream, an artisan ice cream maker based in South Devon, has been a Primary Authority … Continue reading

Toolstream Ltd

Primary Authority helps “keep us at the forefront of compliance”. As a large tool company, our Primary Authority partner Toolstream Ltd has complex compliance requirements. In this video, their Compliance … Continue reading

Devon Norse

“Primary Authority helps us get things right first time, every time.” Facilities management company Devon Norse has had a Primary Authority partnership with us for over four years. Through Primary … Continue reading