Skip to content

Consumer news


Rogue Plymouth glazier sentenced

A rogue Plymouth glazier who threatened customers and delivered substandard work has been handed a 12-month suspended prison sentence and ordered to complete 140 hours of unpaid work, following a … Continue reading

Most caterers pass kitchen allergens check

Food outlets such as cafes, sandwich shops and mobile caterers are being reminded of the importance of regularly reviewing their food preparation protocols to ensure that allergens don’t contaminate the … Continue reading

Trading Standards and police continue to stamp out the sale of illegal tobacco with more shop closures

Heart of the South West Trading Standards Service continues to work closely with the police to stamp out the sale of illegal tobacco and vapes – and this week five … Continue reading

Exmouth vape shops closed

Two Exmouth shops have been shut down for three months for selling illegal tobacco. Exeter Magistrates Court granted three-month closure orders on the International Mini Market on The Strand and … Continue reading

Illegal tobacco, vapes and cash seized

Officers from Heart of the South West Trading Standards took part in a major operation to disrupt the sale of illegal tobacco across the region last week. During Thursday and … Continue reading

Trading standards finds that some ‘nicotine free vapes’ contain nicotine

Vital sampling work carried out by Heart of the South West Trading Standards has lifted the lid on the sale of ‘nicotine free’ vapes across the region which actually contain … Continue reading

Illegal tobacco and vapes seized in shops across the region

More than £37,000 of illegal tobacco, vapes and cash was seized by our Trading Standards Officers during a recent operation. The five-week operation during January and February saw officers from … Continue reading

Children’s beach shoes containing banned levels of plastic-softening chemicals removed from sale

Trading Standards is recommending that children’s plastic beach shoes are tested nationally after some products on sale in Devon, Plymouth, Somerset and Torbay were found to contain banned levels of … Continue reading

Check the label; some US-style sweets may contain banned additives

Consumers buying American-style and imported sweets are being urged to check the label to ensure that they do not contain additives banned in the UK. Heart of the South West … Continue reading

8 scams to be aware of this Christmas

We’re urging consumers to be on their guard against scams as the festive shopping period gets underway. Here are eight types of scams prevalent at this time of year – … Continue reading


Top