Weights and Measures

It is estimated that over a billion pounds worth of goods are sold by weight or measure every week in the UK. We protect businesses and consumers in Devon, Somerset, Torbay and nationally by ensuring that these measurements are correct, and that customers get what they pay for, whether it’s ensuring that a pint of beer really is a pint or that a petrol pump is dispensing at the correct pence per litre.

We verify and inspect all types of measuring equipment, from pub measures, petrol pumps, fuel tankers, weighbridges and shop scales, to complex packing installations in factories. Trading Standards also provides free advice to businesses on all aspects of Weights and Measures law, to help them comply with their legal obligations and to trade competitively and fairly, as well as investigating allegations of short measures of goods and enforcing Weights and Measures law.

If you are a consumer wishing to make a complaint about a trader, please contact the Citizens Advice Consumer Service for further information and assistance.

We help businesses across the South West by providing a UKAS accredited mass calibration service to ensure the weights they are using meet the accuracy they need. We also provide a high quality calibration service for other weights and measures equipment.

Weights and Measures Guidance for Businesses

Whether you are hoping to weigh sweets, measure pints in a pub or you have any other business that involves providing accurate weights and measures, we can help. You can find out more here.

Calibration Laboratory

We offer a UKAS (United Kingdom Accreditation Service) accredited calibration service for E2, F1, F2, M1, M2 and M3 Class Weights, which we offer to local authorities and to businesses across the South West and beyond. We can also provide a high quality calibration service to industry in the fields of length and capacity. Find out more.

Trade Equipment – Verifications and Stampings

Weighing and measuring equipment used by businesses needs to be accurate, and in most areas it is a legal requirement for apparatus to be verified before it is put into use and periodically afterwards. For more information on getting your equipment verified see Trade equipment verification.

Public Weighbridges

Weighbridges that are open to the public operate across Devon, Somerset and Torbay, but they need to be regularly tested for accuracy and the person conducting the weighings must hold a Public Weighbridge Operator Certificate. Find more information, as well as the location of your nearest public weighbridge at Public weighbridges.